Shop Policies

FORMS OF PAYMENT

I accept debit/credit, PayPal. For Canadian customers email transfer is available yulia.balobanova@gmail.com.

I respect your privacy and will not sell or distribute your name, email or shipping address.

SHIPPING

Free local delivery and Free shipping in Canada!

All paintings are original and will be shipped to you unframed, safely protected with a parchment/glassine paper in between two foam boards.

All paintings will be shipped via Canada post - orders will be processed within 1-3 business days of placing your order.

You will be sent an email notification when your order gets shipped out.

I am not responsible for incorrect shipping addresses - I ship to the address provided - refunds for your order can not be made due to this.

I have a few framed art works - ready to hang, for local delivery only!

Enjoy free local delivery - Guelph, Kitchener, Waterloo, Cambridge, Elora, Fergus, Milton, Burlington, Hamilton, ON.

Bonus for local customers: If you're not sure which art work you like, or if you like a few of them, I am happy to bring a few art works to your place. You will have an opportunity to see art works in real life (they look much better than online!) and get my advice on the best colours or placement in your home. In this case your payment will be right after your choice and can be done with cash or e-mail transfer.

RETURN POLICY

I do my best to photograph paintings - please keep in mind that the image colour may appear differently according to your computer screen.

I want you to be 100% satisfied and if I have misrepresented my work in any way I will work with you to make sure you are satisfied.

All sales are final. If you have any questions, concerns or need an advice regarding your order, please contact me.

Bonus